Shipping and Tracking
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When will my order ship out?
For items that are currently in stock, we typically require 1-2 business days to process and prepare the order for shipment.
Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days.
*Orders placed on weekends or holidays will be processed on the next business day. For instance, if an order is placed on a Saturday or Sunday, it will be considered as a Monday order.
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What shipping carriers do you use?
DHL, USPS, FedEx, and UPS. Carrier choice is at our discretion.
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What is the standard shipping time within the US?
After the order has been shipped, the delivery typically takes 5-7 business days.
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What is the standard shipping cost within the US?
Free standard shipping on US orders.
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Where do you ship the items from?
The majority of the items will be shipped from California, USA.
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How can I track my order?
The tracking number will be sent to the email address on your order with a USPS / Fedex / UPS / DHL tracking number to track your shipment.
* USPS - https://www.usps.com
* USP - https://www.ups.com
* Fedex - https://www.fedex.com
* DHL - https://www.dhl.com
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Will the tracking information provide an estimated delivery date?
Please visit the carrier's website and use the tracking information provided to get the most accurate and up-to-date estimated delivery date.
Shipping Policy for International Buyers
At RaveBeetle, we are delighted to offer our products to customers around the world. To ensure a smooth and hassle-free shopping experience, we have developed the following shipping policy for our international buyers. Please read this policy carefully before making a purchase.
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Shipping Methods: We provide various shipping methods to cater to the different needs of our international customers. The available options will be displayed at checkout, and you can choose the one that suits you best. The estimated delivery time and cost will depend on the selected shipping method and your location.
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Shipping Rates: Shipping rates will be calculated based on the weight, dimensions, and destination of the package. The shipping cost will be displayed during the checkout process, allowing you to review and confirm before completing your order.
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Customs Duty and Import Taxes: Please note that customs duty and import taxes may be imposed by your country's customs authority when importing goods from abroad. These charges are not included in the item's price or shipping cost and are the sole responsibility of the buyer. It is essential to familiarize yourself with your country's customs regulations and potential duty fees before placing an order.
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Customs Declarations: To comply with international customs regulations, we are required to provide accurate and detailed information about the contents and value of the package. We will complete all necessary customs declarations forms with the correct information. However, we cannot be held responsible for any delays, additional charges, or issues caused by customs inspections or regulations in your country.
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Delivery Time: The estimated delivery time will vary depending on your location and the selected shipping method. Please note that unforeseen circumstances, such as customs clearance delays or transportation issues, may occasionally occur, resulting in extended delivery times. We strive to provide you with the most accurate delivery estimates, but please understand that these are only estimates, and actual delivery times may vary.
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Tracking Information: Once your order has been shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment online. Please note that tracking information may not be available immediately after the package is shipped, as it may take some time for the tracking system to update.
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Returns and Refunds: For international orders, our standard return and refund policy apply. However, please note that shipping costs, including any customs duties or import taxes paid, are non-refundable. If you decide to return an item, you will be responsible for the return shipping costs, as well as any applicable customs fees or taxes associated with the return.
By placing an order with RaveBeetle, you acknowledge that you have read, understood, and agreed to our shipping policy for international buyers. If you have any further questions or require assistance, please do not hesitate to contact our customer support team, who will be more than happy to assist you.