We offer 30 days return policy from the delivery date, as indicated in the tracking information. Customers are responsible for covering the shipping costs associated with returns.

Here are some important details:

  • All returns are issued as store credit in the form of a one-time discount code, which can only be applied to a single order.
  • Items must be in unworn, unwashed condition, and must have their original tags attached.
  • In the event of an error on our part (such as receiving a defective, damaged, or incorrect item), we will gladly provide a full refund, including the cost of shipping.
  • If you encounter any issues with incorrect or defective items, please contact us via email within 30 days of receiving your order, and be sure to include a photo.
  • Return processing occurs on Wednesdays through Fridays, and you will receive an email containing your discount code once the return has been processed.
  • Please be aware that we are not responsible for lost or stolen packages that may experience delays with the carrier. Keep an eye on your package's tracking for delivery status, and in case of any delivery problems, lost, or stolen packages, kindly reach out to the respective carrier (USPS or FedEx).
  • Note that RaveBeetle cannot be held accountable for any return packages that may be lost or stolen during transit. Be sure to retain proof of postage and/or the return tracking number when sending back your returns.

If you've missed the 30-day return window, please get in touch with us at info@ravebeetle.com to explore alternative solutions.