Warranties:
If the issue is determined to be a manufacturer or product defect, RaveBeetle will cover all shipping costs related to warranty claims.RaveBeetle Packs (Elytra):
RaveBeetle packs are protected by a one-year warranty against manufacturing defects, starting from the delivery date. This warranty includes either a repair or replacement of the product with a "like-new" item.
Lumilights/Neon Rope/Underglow Disco Ball/PowerBoost Pack/FoneLyne:
These accessories are covered by a 30-day warranty, beginning from the date of delivery.
Aura Reflector:
Due to its intricate design and technology, the Aura Reflector is protected by a one-year warranty.
Vibe Prints:
Vibe Prints come with a 30-day warranty, starting from the delivery date.
Hydration System:
The hydration bladders are backed by a one-year warranty against manufacturing defects from the delivery date. This warranty does not cover damage caused by using liquids other than water.
Contact:
For any questions about shipping, warranties, or returns, please email us at support@ravebeetle.com with your order details, photos of the issue, and a description of your request. Thank you for being part of the RaveBeetle fam!